Eden Veterinary Terms and Conditions

Effective Date: April 2026

Welcome to Eden Veterinary. By using our website, services, or communicating with us, you agree to the following terms and conditions:


1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.


2. Services

Eden Veterinary provides veterinary care, consultations, and related services for pets. All services are provided according to professional standards and applicable local regulations.


3. Appointments and Cancellations

Appointments should be scheduled in advance.

Cancellations or rescheduling should be done at least 2 hours prior to the appointment.

Failure to show up or late cancellations may incur a fee.


4. SMS Messaging Program

By providing your phone number and opting in through our website or forms, you agree to receive SMS messages from Eden Veterinary.

These messages may include:

Appointment confirmations and reminders

Service updates

Follow-up care instructions

Message frequency may vary.
Message and data rates may apply.


5. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message.

After you send STOP, you will no longer receive SMS communications from us unless you opt in again.

For help, reply HELP or contact us directly using the details below.


6. User Responsibilities

You agree to provide accurate information when booking services or contacting us.

You are responsible for ensuring your pets are safe and properly supervised while in our care.


7. Limitations of Liability

Eden Veterinary is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the cost of services rendered.


8. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.


9. Privacy

Your personal information will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.


10. Intellectual Property

All content on our website, including text, images, and logos, is the property of Eden Veterinary and may not be reproduced without permission.


11. Age Requirement

By using our services, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.


12. Changes to Terms

Eden Veterinary may update these Terms and Conditions at any time. Changes will be posted on the website with the updated effective date.


13. Governing Law

These Terms are governed by the laws of California, USA. Any disputes will be resolved under the jurisdiction of the courts in this region.


14. Contact Us

If you have questions about these Terms, please contact us at:

Eden Veterinary
1653 7th St #901, Santa Monica, CA 90401
Email: [email protected]
Phone: (424) 272-0345

Eden Veterinary

Holistic Healing. Heartfelt Goodbyes. Eden Is Home.

1653 7th St #901
Santa Monica, CA 90401

(424) 272-0345 • [email protected]

Hours

Open 24 hours

🚨Emergency Note 🚨

If your pet is having a medical emergency- trouble breathing, collapse, uncontrolled bleeding, seizures, severe pain, or anything that feels urgent, please go directly to a local 24/7 emergency hospital. If you're not near Los Angeles, search "24/7 emergency vet near me" or call the closest clinic for help locating the nearest emergency facility.

Below are some options for emergency hospitals. We recommend finding your nearest local emergency hospital.

  • VCA West Los Angeles Animal Hospital - 1900 S. Sepulveda Blvd, Los Angeles, CA, 90025 --(310)473-2951 (Open 24 hours)

  • ACCESS Specialty Animal Hospitals - Los Angeles (Culver City) -- 9599 Jefferson Blvd, Culver City, CA 90232 -- (310)558-6100

  • Metropolitan Animal Specialty Hospital (MASH) - 6565 Santa Monica Blvd, Los Angeles, CA 90038 -- (855)350-7387 (24/7 ER)